Shipping Policy
All orders ship UPS Ground $7.00 unless otherwise noted. Expedited shipping is available upon request for an additional charge. UPS will not ship to a PO Box.
To keep the cost of shipping down, Goknobs.com charges additional shipping only if your order has items coming from multiple manufacturers. This means, if the stock numbers are not the same for each item that you wish to purchase, they are from a different manufacturers and you will be charged $4.00 extra for shipping. Example: TK-M400 and CB-1261AB are from two different manufacturers.
All orders shipping to Hawaii or Alaska will incur an additional shipping and handling fee. You will be contacted by e-mail with these charges. Overseas orders are welcome. Once an order is placed you will be contacted with the appropriate shipping rates by E-mail. For shipping rates other than UPS Ground please contact us for quotes.
Missing or Damaged Merchandise
All orders are inspected prior to shipment. If a product is received damaged or missing, please contact us in writing (E-mail or Fax ) within 48 hours. We will replace all missing or damaged merchandise Immediately.
For further information please call us at (888) 465-6627, (425) 712-8856 or email us.
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